Terms & Service

📜 Terms & Services – LensNeed

Welcome to LensNeed. By accessing or using our website www.lensneed.com. you agree to be bound by the following Terms & Services. Please read them carefully before using our services.

1️⃣ General

LensNeed reserves the right to modify, update, or change these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

2️⃣ Product Information

• We strive to display accurate product descriptions, prices, and images.

• Actual product color or appearance may vary slightly due to screen settings.

• LensNeed does not guarantee that all product details are error-free.

3️⃣ Prescription Responsibility

• Customers are responsible for providing accurate prescription details.

• LensNeed is not liable for issues arising from incorrect or incomplete prescription information submitted by the customer.

• Prescription eyewear orders are custom-made and may not be eligible for return unless defective.

4️⃣ Pricing & Payments

• All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned.

• We reserve the right to change prices without prior notice.

• Payments must be completed through our secure payment gateways.

5️⃣ Shipping & Delivery

• Delivery timelines may vary based on location and product type.

• LensNeed is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

• Shipping charges (if applicable) will be displayed at checkout.

6️⃣ Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy.

• Prescription eyewear and contact lenses are non-returnable unless damaged or defective.

• Refunds are processed after product inspection and approval.

7️⃣ User Conduct

By using this website, you agree:

• Not to misuse the website or engage in fraudulent activity.

• Not to violate any applicable laws or regulations.

• Not to upload false, misleading, or harmful information.

8️⃣ Intellectual Property

All content on LensNeed, including logos, images, text, graphics, and designs, is the property of LensNeed and protected under intellectual property laws. Unauthorized use is strictly prohibited.

9️⃣ Limitation of Liability

LensNeed shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

🔟 Governing Law

These Terms & Services shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.