Privacy Policy

🔒 Privacy Policy – LensNeed

At LensNeed, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on www.lensneed.com.

1️⃣ Information We Collect

When you use our website, we may collect the following information:

• Name, email address, phone number

• Shipping and billing address

• Prescription details (if provided)

• Payment information (processed securely via payment gateways)

• Order history and preferences

• Device, browser, and IP address (for security and analytics)

2️⃣ How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Verify prescriptions and customize eyewear

• Communicate order updates, offers, and support

• Improve website performance and user experience

• Prevent fraud and ensure secure transactions

3️⃣ Prescription Data Privacy

• Prescription details shared by customers are kept strictly confidential.

• We use prescription data only to fulfill eyewear orders.

• We do not share prescription information with third parties except as required to complete the order.

4️⃣ Payment Security

• LensNeed does not store your card or UPI details.

• All payments are processed through secure and trusted payment gateways using encryption and security standards.

5️⃣ Cookies & Tracking

• We use cookies to enhance browsing experience, analyze traffic, and personalize content.

• You can disable cookies through your browser settings, but some features may not function properly.

6️⃣ Sharing of Information

We do not sell or rent your personal information. Data may be shared only with:

• Delivery partners for order fulfillment

• Payment gateways for transaction processing

• Legal authorities if required by law

7️⃣ Data Protection

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

8️⃣ Your Rights

You have the right to:

• Access or update your personal information

• Request correction or deletion of your data

• Opt out of promotional communications at any time

9️⃣ Third-Party Links

Our website may contain links to third-party websites. LensNeed is not responsible for the privacy practices or content of such sites.

🔟 Changes to This Policy

LensNeed reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.